About Lewis Pet Care
At Lewis Pet Care, we believe every pet deserves expert care, especially when it’s unexpected. That’s why our passionate, licensed Doctors of Veterinary Medicine are available 24/7 to support you when you need help the most.
Our founder created Lewis so that pet owners would never have to face a medical emergency alone. We provide immediate, 24/7 access to licensed veterinarians, offering advice and monitoring instructions from the comfort of your home. Whether you are traveling, in a remote area, or your local clinic isn't available, our team is ready to help.
You can instantly connect with a Lewis veterinarian from any computer or mobile device—no app downloads required. Our doctors assess your pet in real-time to provide a clear plan of action, whether that involves guided home monitoring until your family vet is available or a coordinated referral to the nearest emergency hospital for life-saving intervention.
Whenever possible, consultations are conducted via secure video, allowing our veterinarians to visually assess your pet and provide the highest standard of care. Through video consultations, we help you understand your pet’s symptoms, determine whether care can safely be managed at home, or guide you quickly to in-person emergency services when necessary.
If video is not available, phone consultations may be used as an alternative to ensure you still receive timely veterinary guidance. We know how stressful and expensive emergency visits can be, and our goal is to bring clarity, reassurance, and expert direction to every decision you make.
Is video better than a phone call?
Yes. Video consultations allow your veterinarian to visually assess your pet, which often leads to more accurate guidance and better clinical decision-making. Whenever possible, video is the preferred option for care.
When is a phone call used instead?
Phone consultations are available when video is not possible. Your Lewis veterinarian will still provide professional guidance and advise if a video visit or in-person care becomes necessary.
Can I switch during the consult?
Yes. If a consultation begins by phone and visual assessment becomes important, your veterinarian may recommend switching to video to better evaluate your pet.
Lewis Pet Care is here to give you peace of mind—day or night, for every kind of pet.
All consultations are provided by licensed Doctors of Veterinary Medicine, with guidance focused on you and your pet’s safety, comfort, and well-being.
Virtual Pet Care Benefits
Expert emergency guidance for your pet without the wait, stress, or unnecessary cost.
Quick Answers
Not every scary symptom requires an ER visit. A virtual vet helps you assess urgency, reducing unnecessary emergency trips while ensuring true emergencies get fast attention.
Cost Savings
Emergency visits are expensive. Virtual consultations help you avoid costly trips when safe home care or monitoring is appropriate—without compromising your pet’s health.
Anytime, Anywhere
When something feels wrong, waiting isn’t an option. Virtual emergency care gives you instant access to veterinary professionals, without the delay of travel or crowded waiting rooms.
Meet Lewis
At Lewis, we don't just provide medical advice—we lead with heart. Our team of experienced, compassionate veterinarians is rigorously screened to ensure your family receives the highest standard of care.
The inspiration for our mission is Lewis, our founder’s beloved pet. After growing up on a dairy farm and years of experience as a mixed animal veterinarian, Dr. Frandsen saw firsthand the challenges pet parents face in accessing timely advice. Recognizing this gap, she started Lewis Pet Care, providing teletriage services for animals of all kinds—ensuring that professional guidance is always just a click away.
Lewis
Mascot
Faith Frandsen, DVM
Owner