After-Hours Support for Your Clients Without the Burden on Your Team

Our goal is to ensure your clients receive the right care at the right time. We understand that emergency visits can be a significant financial investment; therefore, we are here to help determine if your clients needs are urgent or if they can safely wait for an appointment with you. 

If it’s suspected an ER visit is needed we help them navigate that. If not your client has saved a significant amount of time and money. Resources that are redirected to your hospital. 

Partner Benefits

  • No Cost: Lewis services are offered at no cost to your clinic. The client pays a flat $75 session fee to video chat with our veterinarians. 
  • Increased Profit: Your veterinary hospital will get 5% back on every call referred to us. 
  • Improve Staff Well-Being: Reduce the overnight workload for your staff and improve work-life balance, aiding in the recruitment and retention of vets and technicians.
  • Boost Practice Revenue: Because over 80% of cases do not require an ER visit, these clients are given at-home care instructions and directed back to your clinic for follow-up and diagnostics during regular business hours.
  • New Patients: Approximately 20% of pet parents don’t have a regular veterinarian. When this 20% reach our phone lines your business will be the first choice of where we refer them to for follow up (if you want us to). 
  •  Customized: We create an account for your veterinary hospital so we have all your information of how you want your clients handled. Where you want them referred after or during hours. We follow your specific hospital protocols. After every session, a summary is emailed to your office.

How It Works

  • Refer After-Hours Calls - When clients need help and you're not available, they can contact Lewis Pet Care for immediate virtual veterinary guidance.

  • QR Code - Each partner receives our QR code to provide to your clients. At check in with Lewis the client will select what hospital they were referred to us by. Our team will have your hospitals information. This ensures accurate tracking and a seamless experience for your clients. We direct and handle your clients as directed by you!  

  • Expert Care, 24/7 - Our licensed veterinarians assess symptoms via secure video whenever possible, provide home-care guidance when appropriate, and direct clients to emergency facilities when urgent in-person care is needed.

Built for Hospitals & Humane Organizations

Whether you’re a private veterinary clinic, specialty hospital, or nonprofit shelter partnering with Lewis Pet Care allows you to continue supporting pet families, even when you’re not available, while maintaining trust, continuity of care, and professional standards.

Become a Referral Partner with Lewis Pet Care

Becoming a referral partner is simple. We’ll set up your account and provide QR code materials quickly to help you offer seamless support to the pet families you serve. Contact us today to get started!